Can I cancel my order after it has been placed?

You can submit a cancellation request at any time. We can only approve cancellations if the order has not yet been fulfilled. If fulfillment has already started or a tracking number has been issued, the order can no longer be canceled. However, we’ll do our best to stop it before dispatch if possible.

For subscription orders, any changes or cancellations must be made at least 3 days before your next scheduled delivery. You can manage this directly through your customer portal or contact us at hello@biocollabs.com with your order details.

On a 3- or 6-Month Commitment Plan? These plans are structured to be followed consistently for the full term you selected, so skip, pause, and cancel become available once that term ends,
 
This is part of what makes the special discounted price possible. Once your term is complete, your subscription automatically continues as a flexible monthly plan that you can adjust or cancel at any time.